Fulfillment Policy

HPTA strives to provide excellent value for both members and non-members alike. All online payments are processed through Stripe to ensure the safety of your payment and information. This Fulfillment Policy outlines our guidelines regarding refunds and cancellations.
Refunds
HPTA Membership dues – Our dues are based on calendar years. When you first join, your dues for the year in which you join will be prorated based on the number of months remaining in the year. Thereafter, you will be billed for a full year’s dues. Our bylaws provide that membership dues are non-refundable.
HPTA Certification Seal fees – Our certification seal fees represent the cost associated with review of the application by our third-party reviewer. Consequently, once the application is submitted fees are non-refundable.
HPTA Annual Meeting Registration Fees – Annual Meeting Registration may be cancelled and fees paid are refundable in full up to 15 days prior to the event and are refundable at 50% until one (1) day prior to the event. On the day of the event and thereafter fees are non-refundable. Your cancellation request must be in writing and received within the time periods specified above. To request a cancellation and refund, please contact our customer support team at marketing@humictrade.org.
Updated 4/7/2025